People often interchangeably use the words restoration and enhancement. The terms are different but closely associated when speaking of repairing a damaged photograph. Restoration is a process provided to repair a damaged or faded photograph. Enhancement is used as part of that process to help bring out the detail.

The business of Creativestore.com is to restore your memories by helping to bring an old, dull or yellowed photo back to life. Through digital and image manipulation, your pictorial treasures from the past will become family treasures for the future.

Pricing is determined on a photo-by-photo basis. We carefully review the extent of the damage to your photo and provide an estimate as to the cost of the restoration process. When you confirm that you want us to proceed, we will then begin to digitally restore your photograph.

Photo Restoration:

There are three primary levels of work involved in Photo Restoration. When completing the Photo Restoration Information form, please choose the level that best indicates the type of work your photo will require. If you are not sure, contact the photo team about outlining the work needed and we will gladly give you a soft quote. In order to fairly quote a project we would have to actually see the photo(s) that is in need of restoration.

Basic Restoration entails minor restoration and manipulation in addition to standard digital treatment involving eliminating scratches, cracks, spots and stains.

Moderate Restoration could consist of repairs more involved and difficult than those in the basic realm. This would include more highly detailed repairs to all or parts of the image such as tears, creases, stains, scratches and markings on the original photo.

Major Restoration could involve background changes, replacement of missing parts of the image, repair of unusual cracks, creases and stains or removal of persons or objects in the photo.

Colorization is a process that restores (to the best of our ability) original color to your cherished photograph. Please remember to specify the color desired for skin, hair, eyes, clothing, background, etc. Be descriptive! All photos being colorized must first be restored at the prices listed for restoration. Price may vary according to the number of persons or items in the photo to be colored.

PROOFS

At your request, a proof of the progress of work on your photo(s) will be posted on a special web page that is password protected. Before your finished photo(s) are delivered, a proof will be posted there for your approval. This is the easiest and fastest way for you to view work in progress and your finished product. During this time any changes or modifications you may require will be performed and an updated proof will be posted.

Payment is by check or Money Order. Following the evaluation of your submitted photograph(s), ½ of the estimated cost must be sent prior to the initiation of the restoration process. The remaining amount is due and payable following your approval of the final proof(s) of your restored photo(s). Your restored photo(s) will then be mailed to you on receipt of final payment.

If you are not happy with your proofs, you may cancel our services at any stage of the restoration process and your original photo(s) will be returned to you.